FAQs

1. How to order?

Please give us a call at +1 813 502 0609/ solutions@katprotech.com and discuss about your requirement to get the quote.

2. How to make payment?

You will be guided by our Sales Engineers to help you with that. All payments to be made to our Bank directly through wire transfer.

3. Can I get refund?

No. No refunds are allowed.

4. What is the payment terms?

For all licenses, payment has to be made in advance. For services 50% as advance and 50% after delivery.

5. I don't find the product I am looking for.

Please email us at solutions@katprotech.com or call us at +1 813 502 0609 and let us know the details and we will make sure we can get the product available to you at the best rates possible.